Fuel Delivery in Templepatrick

Where there is a proper field gateway to pull into, leaving a vehicle for a few hours can be perfectly reasonable, as long as nothing is blocked and whoever uses the entrance knows. On a blind bend it is never reasonable, and we will say so. We will give you a straight answer for your actual location when we see it, rather than a general rule that may not fit.

Templepatrick is served by the M2 junction serving the village and the A57 running through it toward Ballyclare, and we cover all of them. Telling us which one you are on, and the direction you were travelling, matters more than the address, because a job on a fast road and a job on a village street are handled completely differently.

Tell us the vehicle when you call. A van is generally no different. Anything larger, or anything with an unusual filler arrangement, is worth confirming in advance rather than at the roadside.

Templepatrick is a motorway junction village, so a breakdown here can be on the motorway, on the slip road or on an ordinary village street, and each is handled differently. The slip roads are the awkward middle case: they are not the village and they are not the running lanes, and a vehicle stopped on one still needs to be treated as a fast road job.

The eastern edge of this area is bounded by the A8, and a vehicle stopped on that is a dual carriageway job with all the rules that go with it, not a country road callout. Get as far to the nearside as the vehicle will go, hazards on, everyone out through the nearside doors and behind the barrier or well up the verge. Do not attempt any repair on the offside, and do not stand between the vehicle and oncoming traffic while you wait.

We do not publish a blanket response time, because it would not be honest: Templepatrick is reached by the M2 junction serving the village and the A57 running through it toward Ballyclare, and the real answer depends on the traffic on those roads at that hour and on where our nearest available unit is when you ring. What we will do is give you a realistic time when we take the call, and tell you if it changes. If you are somewhere genuinely dangerous, say so immediately, because that moves you up the list.

Yes. Alongside Templepatrick we regularly attend Craigarogan, Roughfort, Millbank, Parkgate, Ballyrobert, Killead and the rest of the Six Mile Water and mid Antrim, all as part of our County Antrim coverage. If you are between two of those, give us the road rather than the village and we will find you.

Gauges fail, and a car that stops exactly like it has run dry sometimes has a fuel pump problem instead. We check before assuming, because putting fuel into a car with a dead pump changes nothing.

Do not start the engine, and do not turn the ignition on if you can avoid it. Misfuelling that stays in the tank is a drain and a clean. Misfuelling that has been pumped through the fuel system is a far larger and more expensive job.

Only where the vehicle is in a place of safety and it is safe for us to work. On a motorway that means the hard shoulder at minimum, and even then the safer answer is often to recover the vehicle off the motorway first and fuel it there.

Hazards on, and if the vehicle will roll at all, get it to the nearside and out of the running lane before anything else. A stationary car in a live lane is the problem, not the empty tank.